Question 1

What is Lumari?

Accepted Answer

Lumari is the first AI supply chain platform for direct procurement. Autonomous agents handle RFQ workflows, extract and normalize quote data from emails and PDFs, manage purchase orders, and coordinate supplier follow-ups for manufacturing and hardware companies.

Question 2

How does Lumari handle RFQs?

Accepted Answer

Lumari automates the entire RFQ lifecycle via email. It distributes RFQs to suppliers, captures responses in any format, extracts structured quote data using AI, normalizes for comparison, and automatically follows up when information is missing.

Question 3

What ERP systems does Lumari integrate with?

Accepted Answer

Lumari integrates bidirectionally with SAP, NetSuite, Oracle, JDE, Vista, and Procore. It also connects with Gmail, Slack, Microsoft Teams, and Google Sheets.

Question 4

Do suppliers need to create an account?

Accepted Answer

No. Suppliers respond via their regular email with zero onboarding. An optional supplier portal with magic link access is available for those who prefer structured forms.

Question 5

What industries does Lumari serve?

Accepted Answer

Lumari serves direct materials procurement at automotive, industrial equipment, electronics, energy, aerospace, hardware, and contract manufacturing companies.

Question 6

Is Lumari secure?

Accepted Answer

Yes. SOC 2 Type 1 and Type 2 compliant, CASA Tier 2 certified, with data encryption at rest and in transit and organization-scoped tenant isolation.

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