Terms of Use

Terms for using our platform.

Website Terms of Use

Last Updated: February 12, 2026.

These Website Terms of Use ("Terms") govern your access to and use of the websites operated by Lumari, Inc. ("Lumari," "we," "us," or "our"), including lumari.io, app.lumari.io, and any other associated subdomains (collectively, the "Sites"), as well as the Lumari Supplier Portal. By accessing or using the Sites, you agree to be bound by these Terms and our Privacy Policy.

Use of the Lumari platform by enterprise customers is governed by a separate Customer Service Agreement ("CSA") and applicable Order Form(s) entered into between the customer and Lumari. In the event of any conflict between these Terms and a CSA, the CSA will prevail. These Terms do not grant any right to access or use the Lumari platform.

1. Supplier Portal

1.1 The Lumari Supplier Portal enables suppliers to respond to requests for quotation ("RFQs") and other procurement activities initiated by Lumari customers. Suppliers access the Supplier Portal at the invitation of a Lumari customer. Lumari is not a party to any transaction between a supplier and a Lumari customer, and Lumari does not endorse, guarantee, or assume responsibility for any products, services, or conduct of either party.

1.2 By accessing the Supplier Portal, you represent that you have the authority to act on behalf of the supplier organization you represent. You agree to provide accurate, current, and complete information in response to any RFQ or other procurement request.

1.3 You grant Lumari a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and display information you submit through the Supplier Portal for the purpose of operating the Supplier Portal, providing services to Lumari customers, and improving and developing our services, including through aggregated or anonymized analysis. You retain ownership of all information you submit.

2. Acceptable Use

You agree to use the Sites only for lawful purposes. You may not:

Violate any applicable laws, regulations, or third-party rights
Transmit viruses, malware, or harmful code
Attempt to gain unauthorized access to any systems or networks
Interfere with or disrupt the integrity or performance of the Sites
Use automated systems or software to scrape or extract data from the Sites
Reverse engineer, decompile, or disassemble any part of the Sites, except to the extent such restriction is prohibited by applicable law

3. Intellectual Property

3.1 All content, features, and functionality of the Sites (including text, images, software, design, and arrangement) are owned by Lumari, Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not scrape, copy, or reproduce content from the Sites for competitive purposes or for training machine learning models without our express written permission.

3.2 If you submit feedback or suggestions about the Sites, you grant Lumari a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to use or incorporate that feedback without compensation to you.

4. Disclaimers and Limitation of Liability

4.1 The Sites (including the Supplier Portal) are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

4.2 To the fullest extent permitted by law, Lumari will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, or data, arising out of or in connection with your use of the Sites or the Supplier Portal. Our total aggregate liability for any claims arising under these Terms will not exceed one hundred U.S. dollars (US$100).

4.3 If you or your organization have a CSA with Lumari, the disclaimers and liability limitations in that agreement will govern to the extent of any conflict with this section.

5. Indemnification

You agree to indemnify, defend, and hold harmless Lumari and its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Sites or Supplier Portal, (b) information you submit through the Sites, (c) your violation of these Terms, or (d) any dispute between you and a Lumari customer arising from use of the Supplier Portal.

6. Termination

We may suspend or terminate your access to the Sites or Supplier Portal at any time, with or without cause, and without prior notice. Sections 3 through 8 of these Terms survive any termination.

7. General

7.1 We may update these Terms from time to time by posting the revised version on the Sites. Your continued use of the Sites after any changes constitutes acceptance of the updated Terms.

7.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with the Privacy Policy and any applicable CSA, constitute the entire agreement between you and Lumari with respect to the Sites.

7.3 These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.